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One Platform for
Full Activation

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Resolve identities, spot performance shifts and opportunities, and deliver personalized experiences.

Proven Results

15% → 81%

Conversion Rate Uplift

Improvement on digital product
application flow

↑ 4x

Insights generation

Increase insights shared
to product teams

↑ 2.5x

Campaign efficiency

Using Next-Best-Action
Machine Learning Audience

The tools that make it happen

Digital Sales/Customer Success teams

Product Journeys UX Tool

Tools focused to increase revenue from digital products

UX Specialist AI-Agent

Surface optimization actions with ✧GenAI

AI anomaly detection

Uncover hidden trends with ✧AI

Insights Discovery Tool

Understand customer funnel behavior

Product Journeys UX Tool
BI teams

AI Insights & BI Reporting

A set of tools to lower costs (human hours) on reporting

Pre-built BI reports

C-Level to day-to-day reports

"Analyst" AI-Agent

Uncover hidden trends with ✧GenAI

Combine Offline/Online attributes

Understand digital behavior on IP data

AI Insights & BI Reporting
Marketing teams

Audience Builder - Data Clean Room

Increase digital sales with more effective marketing campaigns in a privacy-first way

Orchestrate segments

Send to Multiple destinations (Digital, CRM, Telesales, Chatbot)

360° Targeting

Use offline attributes and real-time behavior

Predictive AI

Target ✧AI Next-Best-Action per user

Audience Builder - Data Clean Room

How it works

How BankUniverse works - Platform overview

One platform.
Value across the teams.

Digital Marketing

We help marketers turn audience insights into performance. Run smarter campaigns powered by real behavior and CRM segments.

Activate across platforms

Build privacy-safe audiences

Track campaign impact in real time

BI

We take the manual work out of monitoring. Your BI team gets pre-built dashboards, anomaly alerts, and easy access to data that drives decisions.

Auto-generated reports by product

Monitor key KPIs across channels

Receive weekly AI insights & anomalies

Product & Digital Sales

We give product teams a clear view of where users drop off—and what to do about it. Optimize every step of the funnel with GenAI-powered recommendations.

Map user journeys across platforms

Spot funnel drop-offs instantly

Get actionable next steps from GenAI

IT/Warehouse

We fit right into your stack. No need to change your CRM or GA setup—we work with what's already there and enrich your warehouse with real-time customer intent.

Integrate with existing GA and CRM

Maintain privacy with anonymized IDs

Sync customer behavior into DWH models

Want to see how it works?

Have further questions about BankUniverse CDP?
We're here to help.